Tracey Brown is president of Walgreens retail and chief customer officer, overseeing the transformation of Walgreens to a healthcare company, to create more joyful lives through better health. She is responsible for the Walgreens consumer experience across all consumer touchpoints and leads development of strategies to advance Walgreens across a complex and dynamic competitive landscape. Most recently, she served as chief executive officer for the American Diabetes Association (ADA).Prior to the ADA, Brown was senior vice president, operations and chief experience officer for Sam’s Club, a division of Walmart Inc. She also served as CEO and managing director of RAPP Dallas, a data-drive integrated marketing agency, chief operating officer for direct marketing agency Direct Impact and director of worldwide consumer marketing for Advanced Micro Devices. Earlier in her career, she held leadership positions at American Express, Proctor & Gamble and Exxon Mobil. She studied at University of Delaware, where she earned a degree in chemical engineering while captaining the basketball team, and later, an MBA at Columbia Business School at Columbia University.